Question 1

Is the Jordanelle Aqua Park open?

Accepted Answer

The aqua park is closed for the 2026 season. Kids are back in school and the summer season has wrapped up, so aqua park passes are not on sale right now — the park returns next summer. Kayak, paddleboard, and boat rentals are still available on Jordanelle Reservoir at https://saltcoast.stellarims.com/?filters[locations][]=1.

Question 2

What is Jordanelle Aqua Park?

Accepted Answer

Jordanelle Aqua Park is a floating water playground featuring giant inflatables, slides, trampolines, and more, perfect for all ages and adventure levels.

Question 3

What are the session options?

Accepted Answer

Sessions run hourly from 10:00 AM to 6:00 PM. Each session lasts 50 minutes. Hourly sessions fill quickly, so book early.

Question 4

How do I book tickets?

Accepted Answer

Aqua park passes are not on sale while the park is closed for the 2026 season; they return next summer. In the meantime you can rent a kayak, paddleboard, or boat on Jordanelle Reservoir at https://saltcoast.stellarims.com/?filters[locations][]=1, or call (435) 615-7397 about an existing reservation.

Question 5

Age or height requirement?

Accepted Answer

All participants must be 6 years old and able to swim. Children under 10 require a supervising adult on the inflatables. Life jackets are provided and required for all guests.

Question 6

What should I bring?

Accepted Answer

Bring a swimsuit, towel, sunscreen, water bottle, and optionally water shoes and a GoPro or waterproof pouch.

Question 7

Are life jackets required?

Accepted Answer

Yes. Life jackets are provided and required for all guests, regardless of age or swimming ability.

Question 8

Is it safe?

Accepted Answer

The park is monitored at all times by trained park staff. Safety is the top priority, with clear rules and regular equipment checks.

Question 9

Cancellation/Refund Policy

Accepted Answer

We offer a 24-hour refund policy. If weather closes the park, you can reschedule or receive a full refund.

Question 10

What if it rains?

Accepted Answer

We operate rain or shine. If severe weather forces closure, you may reschedule or receive a refund.

Question 11

Where is it located?

Accepted Answer

515 UT-319, Heber City, UT 84032 - Hailstone Recreation Area at Jordanelle State Park. Jordanelle State Park entry fees apply.

Question 12

Can I just watch?

Accepted Answer

Spectators are welcome at no charge. Bring a chair and enjoy the fun from the beach.

Question 13

Group bookings/private events?

Accepted Answer

Yes - birthdays, youth groups, and corporate events are welcome. Contact info@jordanelleaquapark.com for details.

Question 14

Still have questions?

Accepted Answer

Contact us via the contact page, call (435) 615-7397, or email info@jordanelleaquapark.com.

Question 15

Is the park physically demanding?

Accepted Answer

Yes. The park is super fun but also a real workout. Most guests need breaks after an hour, and adults may feel sore the next day. Plan your session accordingly.

Question 16

Is the park monitored for safety?

Accepted Answer

Trained park staff monitor the park at all times. All guests must be able to swim and follow safety rules. Life jackets are provided and strict safety protocols are maintained.

Frequently asked questions

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Related pages

Aqua Park Sessions

Group & Corporate Events

Birthday Parties

About the Park

Contact & Directions

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